FAQS

We’ve compiled a list of the questions we get asked the most often. If you can't find an answer to your enquiry or if you need any further information please contact our team.

What is IES TaP for EcoHomes? 

IES TaP for EcoHomes is a secure online collaborative portal for managing the evidence gathering and credit tracking process for EcoHomes assessments. It has been designed to manage the whole project team and keep all projects and evidence documents in one place, taking the hassle out of managing this process through email or fax and separate tracking spreadsheets.

Using IES TaP ultimately speeds up the evidence gathering process saving the Assessor time and money, and allowing the Assessor to realistically take on more projects over and above their current maximum.

Who uses IES TaP for EcoHomes? 

IES TaP for EcoHomes is used by all members of the project team with different functionality based on their role on the project. Ultimately the Assessor is responsible for co-ordinating and approving documents that the project team have provided. All members of the project team will be given their own login to access their projects

What EcoHomes schemes do you support? 

IES TaP supports EcoHomes 2006 for new builds and refurbishments

How do I use IES TaP, what software do I need to install? 

IES TaP is run entirely online so you do not need to install any software. This means all users can access their projects anytime, anywhere, from any computer or device with an Internet connection.

Is all my data secure? 

Yes, we take security very seriously. All data transfer is 256bit SSL encrypted which means it cannot be read by anyone else. All data is backed up daily to prevent any data loss in accordance with industry best practice.

What type of documents can be uploaded and is there a size limit? 

We support uploading all file types, be that PDF, AutoCAD drawings, emails, Word documents etc. We do not impose a size limit but operate a "fair usage policy". Completed projects will have their documents archived. This means you do not have to worry about going over your email size limit if using a manual email approach.

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CONTACT OUR TEAM

For further information, please contact the IES TaP team.

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