First ensure the VE has been downloaded and installed.
Within the VE
Help > Request Licence Keys
Fill in form
Click “Don’t Have Email”
From the Taskbar
Start > (my) Documents > IES > LogFiles.
Attach KeysRequest.txt file to an email and send to Keys@iesve.com.
Once the request is received, we will process and send you an activation email – this can take up to one working day.
Once the Activation email is received either:
XP - C:\Documents and Settings\All Users\Application Data\ies\apps\Keys
Windows 7\Vista - C:\ProgramData\ies\apps\keys
If you are unsure of your licence directory, please check via Help > Troubleshooting > Keys Info.
Please note, the Application Data and ProgramData folders are hidden. To ‘show’, please do the following:
Vista/Windows 7 –