Collaboration Cloud FAQs

What are the purchase options?

Bespoke quotations are available from our Sales team based on your specific technical requirements, and the number of projects, buildings, data imports and named users that you require. Options with built-in phone support, training and consultancy are also available. Contact for further information.

Do you offer support?

Yes, email support is provided as standard and phone support is also available depending on the package purchased. The IES Support Team will be happy to assist you with any query you have. Contact for assistance. 

Is model set-up included?

Yes, free support on setting up a basic model within the tool is provided.

What Training is provided?

Free Getting Started Videos are provided as standard. Project based or more advanced training can be purchased though our Consulting Service, or included in the package purchased.

Need more information?

Have you got a question that isn't covered in the FAQs above? For more information contact us.