Bespoke quotations are available from our Sales team based on your specific technical requirements, and the number of projects, buildings, data imports and named users that you require. Options with built-in phone support, training and consultancy are also available. Contact email@example.com for further information.
Yes, free support on setting up a basic model within the tool is provided.
Free Getting Started Videos are provided as standard. Project based or more advanced training can be purchased though our Consulting Service, or included in the package purchased.
Yes iCD is a plug-in for SketchUp so you need a supported SketchUp version (SketchUp 8 onwards).
The iCD plug-in can be used with all features on the free trial version of SketchUp. For continued use of the tools you will require a SketchUp licence purchased from Trimble.
Launch SketchUp and iCD will be available as an extension. The iCD toolbar has several buttons grouped together for the different functions needed to analyse your site. Alternatively, you will find the IES iCD options under the Extensions menu.
No you can use the OSM import button on the iCD toolbar to bring in the building geometry from OpenStreetMap. Further edits may then be made otherwise, you can draw in additional buildings on the site by drawing the floorplan then using the Create button on iCD toolbar.
Yes, email support is provided as standard and phone support is also available depending on the package purchased. The IES Support Team will be happy to assist you with any query you have. Contact firstname.lastname@example.org for assistance.
Failed to launch the SimRunner.
Error Code: 0x2
The system cannot find the file specified.
This can be found on the IES iCD Simulation Launcher dialog but may be off the screen initially. Scroll down to find this or resize the dialog to show all Simulation options.