Contact IES Support 

Can’t find the answer to your question in the IES Help Centre? Don’t worry, our support team will be happy to assist you. Click the 'Submit a Query' button opposite to send your question directly to a member of our team. 

Please note that direct support from our team is only available to those customers with licences that include maintenance and support. There are other resources available to users that are not entitled to support in our Help Centre.

Student looking for support? Please contact your University Department or Course Tutor for assistance.

Submit a query

Please register / sign in to your account, complete the form to send your question directly to a member of our team.

Submit a query

Rather Get in Touch?

If you would like to speak with our Support team then please give us a call.

UK (GMT 9am - 5pm) - Call +44 (0) 141 945 8500
  • Select Option 1 for Technical Support 
  • Select Option 2 for Licence Support 
USA (PST 9am - 5pm) - Call +1 617 502 2085
  • Select Option 1 for Technical Support 
  • Select Option 2 for Licence Support 

Any Feedback? 

Got a new feature that you would like to see? Found an issue with the software? Feel free to email your comments.