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iCD Support

Online User Guide

Choose a topic to find quick answers and get step-by-step instructions.


Find the answer to your question in our FAQ Knowledge Base.


Existing iCD customers can download the latest version of the software.

Installation and Licensing

Guidance on how to install iCD, set up your login and access via SketchUp.

Weather Files

Find out how to load a weather file for iCD and obtain the latest weather files for global locations. 

Single Sign On (SSO) Process

Quick step by step instructions on how to set up the Single Sign On process for iCD.

Free On-Demand Training

Watch our on-demand training videos that have been designed to get you started with iCD.

Live Online Training

Get to grips with how to use iCD for early stage masterplanning.

Got More Questions?

Can’t find the answer to your question? Don’t worry, our support team will be happy to assist you.

Contact IES Support