iSCAN Support

Existing iSCAN customers can login to the application using the link below.

Choose a topic to find quick answers and get step-by-step instructions. 

Find the answer to your question in our Knowledge Base.

Request changes to your iSCAN account, subscription, or to add/remove users.

Find out how to load a weather file for iSCAN and obtain the latest weather files for global locations. 

Discover our range of free on-demand courses from our Upskill with IES series. 

These on-demand learning sessions cover practically how you can use iSCAN in a variety of situations. 

Get to grips with how to use iSCAN to optimise the operational performance of buildings.

Available within the iSCAN platform, the IES demo project is an example project, populated with real-life data to act as a useful reference and exploration of a typical iSCAN project.