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iSCAN Support

Online User Guide

Choose a topic to find quick answers and get step-by-step instructions.


Find the answer to your question in our FAQ Knowledge Base.

Existing Customer Login

Existing iSCAN customers can login to the application using the link below.

Weather Files

Find out how to load a weather file for iSCAN and obtain the latest weather files for global locations. 

Single Sign On (SSO) Process

Quick step by step instructions on how to set up the Single Sign On process for iCD.

On-Demand Learning

These on-demand learning sessions cover practically how you can use iSCAN in a variety of situations. 

Live Online Training

Get to grips with how to use iSCAN to optimise the operational performance of buildings.

Demo Project

Available within the iSCAN platform, the IES demo project is an example project, populated with real-life data to act as a useful reference and exploration of a typical iSCAN project.

Got More Questions?

Can’t find the answer to your question? Don’t worry, our support team will be happy to assist you.

Contact IES Support