iVN Support


Existing iVN customers can download the latest version of the software.

Licence Keys and Configuration

Quick step by step instructions on how to request licence keys for both iVN and the VE and how to configure your setup. 

Online Help Guide

Choose a topic to find quick answers and get step-by-step instructions.

Knowledge Base

Find the answer to your question in our Knowledge Base.

Free On-Demand Training

Watch our on-demand training videos that have been designed to get you started with iVN.

Live Online Training

Get to grips with how to use iVN for integrated energy network design & analysis.

Free ICL Digital Twin Training Sessions

Discover our range of free on-demand courses from our Upskill with IES series. 

Weather Data Instructions

Find out how to load a weather file for iVN and obtain the latest weather files for global locations.

Download Demo Project

This includes an Electricity Network to get you started. You can test connecting other network types to this initial model.

Got More Questions?

Can’t find the answer to your question? Don’t worry, our support team will be happy to assist you.

Contact IES Support