Home   /   Support   /  VE Support   /  IESVE FAQs

Error Accessing IESVE Licence Keys – Causes & Fixes

When trying to access IESVE licence keys there are different errors that may appear if the request licence keys form has been incorrectly filled in. Common error codes are listed here with links to knowledge base articles that describe the errors and possible solutions you can follow.

If you can not resolve the error following this advice please contact our team with details of what you are trying to do, what error occurs and if relevant the Activation Code you are trying to access here https://www.iesve.com/support/contact

 

Code 101: The supplied activation code was invalid when trying to request or activate a trial https://www.iesve.com/support/ve/knowledgebase_faq/faq/keys-101trialerror/10039

 

Code 101: There was a problem with the data submitted when trying to activate a licence  https://www.iesve.com/support/ve/knowledgebase_faq/faq/keys-101activateerror/10042

 

Code 100:  when trying to activate a licence https://www.iesve.com/support/ve/knowledgebase_faq/faq/keys-100activateerror/10041

 

The software failed to contact the license server https://www.iesve.com/support/ve/knowledgebase_faq/faq/keys-failedtocontactserver/10043

 

Unexpected message format from server - Invalid number of products when trying to Activate or Refresh license: https://www.iesve.com/support/ve/knowledgebase_faq/faq/keys-licenseexpired/10044